Your first visit
What happens the first time you come
A first visit takes about 45 minutes. We talk first, then check your teeth and gums, and you leave with a written plan. There is no treatment on the day unless you want it.
About 45 minutesNo treatment unless you askWritten plan to take home
Step by step
Five easy steps
If anything worries you, tell us when you book. We can give you a longer slot, a quieter time of day or a room near the door.
- BookOnline, by phone or at the desk. Tell us if anything hurts and we will see you sooner.
- Fill in the formA short medical history and your questions. Fill it in at home or at reception; it takes about ten minutes.
- Talk firstTen minutes with your dentist, sitting up, about what you would like and what worries you.
- Check-upTeeth and gums, a few X-rays if needed, and photographs on the screen so you can see what we see.
- Your planA printed plan with the options, the number of visits and the fees. Nothing starts until you say yes.
What to bring
Bring these, and that is all
- Your health insurance card
- A list of the medicines you take, or your medicine notebook
- Earlier dental records or X-rays, if you have them
- Your reading glasses, to see the screen
- Any questions, written down if that helps
Forms
Fill it in at home
Ask for the first-visit form when you book and we will email it, in English or Japanese.
Coming with a child, a parent or a friend?
You are welcome to bring someone into the room with you. Tell us when you book and we will keep a chair for them.
Questions
Before you come
Still unsure? Call us and ask; there is no wrong question.
How long does the first visit take?
About 45 minutes. If you would like a clean on the same day, ask for a 60-minute slot when you book.
I am nervous about the dentist. What can I do?
Tell us when you book. We will explain each step before we do it, and you can raise your hand to stop at any time. Many nervous patients start with a talk-only visit.
Can I talk with the dentist in English?
Yes. All our dentists speak English and Japanese, and the forms and written plans come in both.
Is there treatment on the first day?
Only if you want it, or if something hurts. Otherwise we check, explain and plan, and you decide in your own time.
New patients welcome
Come and see us. We will take it slowly.
Book online, call us, or ask at the desk. Tell us if you are nervous, if something hurts, or if you would like to bring someone with you.
